VAT Exemption

If you are dealing with a medical condition, receiving
chemotherapy, chronically sick or have alopecia, you can claim VAT relief on any V.A.T paid on your order of a wig or topper. 

If you aren’t sure that you qualify for this option, please contact  your doctor or HMRC directly and seek advice as making a false declaration to the HMRC is fraudulent.

The value of V.A.T relief?

At the current rate, V.A.T is charged at 20%. Please note that this is not a discount, and will not be taken off your overall price. You can submit your V.A.T declaration to us by using the below form. Please also note that V.A.T will be refunded once you have received your order and you have let us know that you will be keeping your wig / topper.

To claim VAT relief on your purchase please proceed to the following steps ...

1️⃣ Log into your account on our website or create a new account if you don't have one already.

2️⃣ Once logged in, add your items to your cart and click the link that will displayed under your cart items. Please note that this link will only be visible when you are logged in to your account.

3️⃣ Fill in and submit the VAT declaration form. 

Please allow us a short amount of time to approve your submission and then you can proceed with your order with the VAT removed.

You only need to do this ONCE and then all future orders will be VAT free as long as you are logged in to your account.